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Policy

Privacy Policy

This policy explains how GLOVAAR handles inquiry information submitted through the website.

Information we collect

When you submit an inquiry, GLOVAAR may receive your name, company, email, phone, WhatsApp number, country, product requirements, quantities, message details and uploaded reference files.

How information is used

Inquiry information is used to respond to quote requests, evaluate product specifications, coordinate communication and prepare relevant commercial follow-up. Uploaded files are treated as inquiry reference materials.

Sharing

GLOVAAR may share relevant inquiry details with its internal team and production network when needed to evaluate feasibility or prepare a quotation. We do not sell inquiry information as a marketing database.

File uploads

Uploaded reference images, PDFs, artwork or specification documents are used to understand your inquiry. Please avoid submitting unnecessary personal information in files.

Retention

Inquiry records may be kept while communication, quotation, sampling or order discussions remain active, and for reasonable business recordkeeping after that. You may request review or deletion of inquiry information where applicable.

Security

GLOVAAR uses reasonable administrative and technical measures for inquiry handling. No website or email system can guarantee absolute security, so sensitive commercial information should be shared with care.

International communication

Because GLOVAAR works with international buyers, your inquiry may be processed or communicated across countries for quotation, production review and export coordination.

Policy updates

This policy may be updated as the website, inquiry process or business requirements change. The version published on this page applies to website inquiries at the time it is viewed.

Contact

For privacy questions, contact sales@glovaar.online.